Support Services

Full service guaranteed

All In-house applications are supported in daily business by providing “Technical Support Services” or taking over planning tasks on request.

  • “Help Desk Services” are support services in day-to-day operations. For short-term questions, our experts can be contacted to answer “online”.

  • With our “Data Exchange Services” we support analysis and categorization of big data (traffic data, financial data, technical data, etc.) and in the transfer of condensed results into the forecasting models.

  • “System Update Services” are covering updates of all software applications whenever available free of charge.

At request, our experts support in the daily work of the airport planning teams by elaborating partial plans or by participating in the preparation and execution of top management presentations. All works are always carried out in close coordination with the responsible planning experts of the airport operator.